top of page
order processing and shipping
allow 2 to 5 days for orders to be packaged and dropped off to selected shipping hub
at checkout, buyer has the option to select USPS first class, priority, express, UPS ground, or local pickup. time frames given for USPS and UPS delivery are estimates based on their websites. holidays and increased shipping volumes may alter estimated times. alex ren ships in recycled and reused packaging whenever possible to minimize our environmental impact
return and exchange policy
Alex Ren Jewelry will accept returns for store credit within 10 days after delivery.
Exchanges for different sizes are welcomed within 10 days of delivery. Alex will cover the cost of priority mail return shipping. To start an exchange or return use the contact page to email Alex.
bottom of page